WDA
TECHNICAL PARTNERSHIP

SUPPORTOngoing technical support for evolving systems.

We provide structured long-term support for digital platforms, SaaS products and mobile applications — ensuring stability, performance and continuous evolution.

Support as structured system care.

Digital systems require monitoring, iteration and maintenance — not reactive fixes.

Core support areas.

Performance monitoring

Continuous monitoring and analysis of runtime behavior, latency and operational stability.

Security updates

Planned dependency, platform and security updates aligned with system risk management.

Infrastructure management

Ongoing infrastructure governance for reliability, deployment consistency and resilience.

Feature iteration

Structured incremental improvements aligned with roadmap priorities and product logic.

Technical audits

Periodic architectural and operational reviews to identify structural improvement paths.

Scalability reviews

Capacity and architecture reviews to support sustained growth without stability loss.

Defined collaboration model.

Monthly retainers

Long-term support is organized in monthly collaboration cycles.

Pre-defined service scope

Support scope is clearly defined to ensure execution quality and predictability.

Priority handling

Operational priorities are managed through agreed response and delivery structures.

Technical roadmap alignment

Support activities stay aligned with platform strategy and product development direction.

From monitoring to evolution.

01

System assessment

Current architecture, operations and risk profile are evaluated in structured detail.

02

Support framework definition

Scope, cadence and governance model are established for long-term technical partnership.

03

Ongoing monitoring

System behavior is continuously monitored with regular technical oversight.

04

Continuous optimisation

System quality is iteratively improved through planned technical refinements.

Ongoing support aligned with system complexity.

Platform maintenance retainer

From €1,200 / month

Structured maintenance, updates and operational oversight for stable platform continuity.

SaaS technical partnership

From €2,500 / month

Continuous SaaS support with monitoring, iteration and architecture-guided progression.

Enterprise system support

Custom scope

Partnership model tailored to multi-team systems and higher operational complexity.

Common questions.

Do you provide support for systems built by others?

Yes. We can support external systems after structured onboarding and technical assessment.

What is included in a monthly retainer?

Retainers include defined maintenance scope, monitoring, technical oversight and iteration capacity.

Is emergency support available?

Yes. Emergency handling can be included as part of the agreed support framework.

Can support evolve into further development?

Yes. Technical partnership can extend into structured feature development and platform evolution.

Do you monitor infrastructure and performance?

Yes. Infrastructure and performance monitoring are core elements of our support model.

Let's ensure your system evolves with stability.

Discuss support options