Do you help with domains and DNS?
Yes—pointing domains, SSL, records and common email/DNS issues are typical support tasks.
What about hosting?
We help with the environment your product runs on: deploys, config, backups mindset, and who to call when the server misbehaves.
Can you support a system someone else built?
Usually yes, after we onboard and understand hosting, domains, and codebase access.
What does a monthly retainer include?
Agreed hours or scope: monitoring, updates, fixes, and help wiring services—exactly what’s in writing for your plan.
Emergency support?
Can be part of the agreement—response expectations depend on the tier you choose.
Scaling and more traffic?
We review capacity and bottlenecks and help you grow without surprise outages.
Security updates?
Yes—patching and sensible hardening are part of keeping production safe.
Migrations?
Yes—planned moves (host, domain, stack) with rollback in mind.
Can this turn into new features later?
Yes—ongoing support often grows into structured development when you’re ready.